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Get in touch

Here for you today, here for your tomorrow.

Whether your computer is having a meltdown or you just need a hand with your order, our patient support team are here to help.

Do you need an answer quickly? Why not try our FAQ's. All of your frequently asked questions are here in one place.

A super patient support team

Our patient support team are top-notch (if we do say so ourselves).

You can get hold of our patient support advisors from Monday - Friday, 9:00am to 5:00pm. Drop us a message and we'll get back to you as soon as we can.

Top 5 FAQ's

How do I track my order?
Do you accept NHS prescriptions?
Is Instant eCare a pharmacy
Are my details safe?
Will my GP be informed of my order?

Business or healthcare enquiries