How it works

Free Consultation

1. Free Consultation

Answer a few questions so we can learn more about you and your condition. This includes information about your GP and your consent for us to contact them, if your order contains high-risk medication.

Decision

2. Decision

Select the medication that we recommend, based on your answers.

Payment

3. Payment

Your prescription is created, and we take payment.

If your GP subsequently does not give us consent to process your medication, we guarantee an immediate refund of your order

Delivery

4. Delivery

We’re committed to making sure that all of our parcels arrive to you safely, so we place tracking on every order using Royal Mail service. For us to deliver by your preferred date, you must place your order before 4pm.

We offer a tracked delivery service so you’ll always know when your package will arrive!

  1. Free delivery: 3 - 5 days

    Pay nothing for delivery on orders over £30. Receive your order within three to five working days

  2. Standard delivery: 1 - 2 days

    Need something a bit faster? If you order by 4pm, we’ll deliver your order to you within the next one to two working days

  3. Express Plus: Next Day by 1pm (Guaranteed)

    Pushed for time? If you order by 4pm, we’ll have your parcel with you by 1pm tomorrow or the next working day

  4. Express Saturday by 1pm

    Need Saturday delivery? No problem. If you order by 4pm, we’ll get your order to you by 1pm Saturday

  5. EU International

    Live within the EU? We can still get your order to you. Order before 4pm and get your order in three to five working days

Our patient support team are available from Monday - Friday, 9am - 5pm